Some useful starting points include:
- What are we negotiating about?
- What is it about these issues that is important to me?
- What do I hope to gain?
- What information do I have to support my point of view?
- What additional information might be helpful?
Take time to carefully think about all aspects of the dispute.
For example, "I want money from my neighbour for the fence I built" may be your initial issue, but underlying interests may include:
- conflict-free future relations with the neighbour,
- working with the neighbour to increase property values, and
- avoidance of costly and lengthy lawsuits.
Identify interests that may be common to all parties. In the example above, it may be difficult to negotiate when one position is "give me money" and the other is "I don't want to". Productive negotiation is much more likely to occur if you spend some time thinking about possible common issues. The Opposing Party's Interests:
Take time to think about the possible interests of the other party.
Prepare open-ended questions to help you determine the other party's interests during the mediation. These questions will assist in moving the discussion towards common interests.